Managed IT services for law firms in Los Angeles

Your clients trust you to protect their information. We help make sure your technology supports that responsibility.

Having Xentric Solutions as part of our team in our law firm has been nothing but an incredible experience! They have taken care of all our IT needs for years now, including our phone systems. We have so much peace of mind knowing that we can reach out to them whenever we have slight hiccups with our systems. They have helped our entire staff transition from working in the office to working from home, whenever they need to. Their team is extremely knowledgeable and professional. We are getting ready to move our offices to a different location and they have already ensured that the process will go smoothly. I recommend them to anyone 100% percent.

Talia Nicoghosian

KCNS Law Group, LLP

Xentric Solutions provides managed IT services for law firms in Los Angeles.
Our work covers day-to-day helpdesk support, cybersecurity, backup and disaster recovery, Microsoft 365 management, secure remote access, business phones, and strategic IT planning.

We help law firms protect client information, reduce interruptions, support attorneys who work remotely, and make better technology decisions without relying on a generic IT provider that treats your firm like every other office environment.

Most law firm IT problems start quietly

The firms that come to us tend to share a familiar pattern. Their previous provider was technically available, but only showed up when something broke. Nobody was watching systems day to day, tracking hardware age, or flagging problems before they escalated. There were no regular check-ins, no reporting, no one asking what was coming next.

The problems were accumulating invisibly. A backup that hadn’t been tested in months. Aging workstations with no replacement plan. Remote access held together by workarounds. Security settings that varied from machine to machine because nobody had standardized them. When something finally went wrong (a hack, a data loss, a failure right before a deadline) there was nothing to fall back on.

The most common thing we hear from new clients is some version of: we thought we were fine. They didn’t know what they didn’t have until they needed it.

It feels handled

The gaps are easy to miss

Too late is a bad time to find out

Law firms cannot treat IT like a generic office utility

Law involves document-heavy work, tight deadlines, and a constant movement of sensitive client information. That creates specific requirements a general IT provider often isn’t thinking about.

Under California Rule 1.6, attorneys are required to protect confidential client information. In practical terms, that responsibility now touches email, cloud storage, remote access, document sharing, and every device your attorneys and staff use. California Rule 1.1 also recognizes that competence includes keeping current with changes in law and practice, including the benefits and risks of relevant technology.

That doesn’t mean you need to become an IT expert. It means your firm needs technology decisions, security controls, and support processes that reflect the realities of legal work, not one that treats your firm like a generic office environment.

Beyond the professional obligations, there is the practical reality: your reputation is built on trust. A hacked email account, a leaked document, or a ransomware attack can damage a client relationship that took years to build. The size of your firm doesn’t change how a breach looks from the outside.

Want a clearer picture of what law firm IT should actually cover?

Download our guide, Running a Law Firm Without Losing Time, Data, or Client Trust, and learn how the right technology helps prevent the issues most firms live with every day.

What it looks like when IT is working the way it should

When IT is properly managed, your firm gains:

Secure access from anywhere

Attorneys reach files, email, and legal software without risky workarounds.

Faster support

Staff know where to go and get clear answers without waiting days.

Cleaner permissions

People see what they need, and former employees are fully offboarded.

Tested backups

A ransomware event or hardware failure becomes recoverable, not catastrophic.

Planned hardware replacement

Equipment is replaced on a schedule instead of during a crisis.

Consistent security

Every user and device follows the same protection standards.

Easier growth

New attorneys, new offices, and major changes are managed without rebuilding from scratch.

None of this is exotic. It is what competent, proactive IT management should produce.

Some of the ways we support law firms

Helpdesk and employee support

When something isn’t working, your attorneys and staff can reach us directly. Timely response and clear answers – no tech jargon.

Workstation, server, and network management

We monitor, maintain, and update the equipment your firm runs on. When something needs to change, you hear about it before it becomes a problem.

Microsoft 365 and email management

We configure and manage your M365 environment, including email security, Teams, SharePoint, and OneDrive – including the security settings that most firms leave at defaults.

Cybersecurity and access protection

MFA, endpoint protection, DNS filtering, and structured cybersecurity awareness training with layered controls that work together rather than leaving gaps between them.

Backup and disaster recovery

Daily backups, tested regularly, with both onsite and offsite copies. We don’t just configure the backup, we verify it works, and we help you understand how much downtime and data loss your firm can realistically tolerate.

Secure remote access

Whether your attorneys work from home, from court, or fully virtual, we build the infrastructure to support that without creating security gaps.

Legal software and vendor coordination

We work alongside the platforms your firm uses – tools like Clio, NetDocuments, MyCase, and others. We help coordinate with vendors, support the surrounding IT environment, and make sure those systems fit cleanly into your broader workflow.

Secure document sharing and client portals

We help firms move sensitive document transfers off email and into controlled, secure environments where access can be managed and tracked.

Business phones and communication

Our Xennect VoIP service gives your firm professional call management, mobile app access, menu trees, and flexible phone options that are easier to manage than traditional phone systems.

Lifecycle planning and IT reviews

We track your hardware, flag what is coming, and meet with you regularly to review your setup and plan technology decisions in line with your firm’s direction.

Your security is only as strong as the people using it

One of the most common entry points for an attack on a law firm is not a sophisticated exploit. It is an email that looks legitimate until it isn’t.

Phishing emails arrive disguised as client messages, document links, court notifications, or wire transfer instructions. They are designed to create urgency and get someone to click or respond before thinking. A paralegal who opens the wrong attachment or an attorney who replies to a spoofed email can create a serious problem in seconds.

Wire fraud is a particular concern for firms that handle real estate transactions or client funds. Attackers monitor email threads, learn the language of a deal, and inject convincing messages at exactly the right moment — redirecting payments to accounts the firm never authorized.

Solid technical controls reduce your exposure. MFA, email filtering, and DNS protection catch a lot. But the last line of defense is often the person in front of the screen. We include structured cybersecurity awareness training as part of our work with law firms, because a trained employee is one of the most cost-effective security investments you can make.

Law firms tend to choose partners the way they choose most professional relationships:
through trust and reputation

None of our law firm clients found us through an ad. They found us because another attorney told them about us.

That matters in the legal community. Word travels. Firms that have worked with us for years recommend us to colleagues, and those colleagues become long-term clients. We take that seriously. It is a harder standard to meet than a good review, and it keeps us accountable in a way that transactional IT relationships don’t.

We have been working with Los Angeles law firms since 2014. We are local, which means when something needs hands-on attention, we can be there. We understand what it means to run a small or mid-sized firm – the pace of it, the client relationships at stake, and the fact that a three-person practice cannot absorb a week of IT chaos.

You work with a consistent team that gets to know your firm, your systems, and your expectations over time. You will not be re-explaining your setup to a new technician every time you call.

Don't take it from us, hear it from your peers

Common questions

Do you specialize in law firms, or do you work across industries?

We work across industries, but law firms are one of our primary verticals. In fact, our very first client is a law firm (and they are still with us today.
We have worked with Los Angeles law firms since 2014, and that shows in how we approach your setup, your compliance obligations, and the software platforms you use. You will not need to explain how a law firm operates.

We already have IT support. How is this different?

Many IT providers are reactive. They only fix things when you call. We take a managed approach, which means we are monitoring your systems, flagging problems before they affect you, and meeting with you regularly to talk through what's coming. If your current provider only appears when something breaks, that is the difference.

Do you provide backup and disaster recovery for law firms?

Yes. We manage backup and disaster recovery so your firm is not simply assuming its data can be restored. We monitor backups, test recovery, and help you think through how much downtime and data loss your firm can realistically tolerate - then build your setup around that.

Can you help us move away from emailing sensitive documents?

Yes. We help law firms evaluate and use more secure ways to share documents, including client portals, approved cloud systems, and controlled file-sharing tools that give you visibility into who has access to what.

What happens if something goes wrong outside of business hours?

Our monitoring runs 24 hours a day. Routine issues are handled during business hours. Critical outages or security threats are escalated based on urgency, including after hours when the situation requires it.

Do you manage Microsoft 365?

Yes. We handle licensing, configuration, email security, SharePoint, Teams, OneDrive, and the security settings that most firms either leave at defaults or configure inconsistently.

What practice management software do you support?

We work alongside whatever your firm uses; Clio, NetDocuments, MyCase, and others. We coordinate with vendors, support the surrounding IT environment, and make sure those platforms fit into your broader workflow.

How do you handle onboarding and offboarding attorneys or staff?

We manage both ends cleanly. New hires get the right access, devices, and software configured before their first day. When someone leaves, access is disabled promptly and completely.

Can you help if we are planning to open a new office or move locations?

Yes - and it is much easier if we are involved before the move rather than after. We handle site setup, network installation, and making sure your new location is consistent with your existing environment.

What size firms do you work with?

We are generally the best fit for firms with at least 10 users, because that is where the need for structure, security, support, and planning becomes more important. If your firm is smaller, we can still have a conversation and point you in the right direction.

How does billing work?

Our pricing is based on the number of people and devices, structured as a predictable monthly cost. No surprise invoices when you call for support.

What is the first step?

A 15-minute conversation with Arthur. No sales pitch. We look at your current situation and tell you plainly what we see.

If your IT situation ever requires you to think about IT, something is off.

Your job is to practice law. Our job is to make sure technology supports that without getting in the way.

Start with a conversation

Super personalized experience. Communication was quick, easy, and to the point. As soon as I told Xentric my needs, they sent me the best options, and made sure that I was set up and ready to go ASAP.

Michelle Nabati

Nabati Law

Managed IT services for law firms in Los Angeles

Your clients trust you to protect their information. We help make sure your technology supports that responsibility.