Email Security for Los Angeles Businesses

Your inbox is still one of the easiest places for an attacker to reach your employees. Basic spam filtering does a good job with obvious junk and known threats, but it can still miss a message carefully crafted to look like it came from your CFO, your bank, or a vendor your team already trusts.

Xentric's managed email security service for Microsoft 365 adds the layers basic filtering leaves out, catching what gets past the gate and cleaning up quickly when something still gets through.

See how this fits your businessSee what's included

Xentric's email security service combines gateway filtering, behavioral threat detection, automated incident response, and Microsoft 365 backup into one managed service, instead of a single filter sitting at the front door.

The goal is coverage at every stage: prevent what can be stopped at the gate, detect what makes it through, respond quickly when something reaches an inbox, and recover data when prevention alone is not enough.

Today's email attacks are built to look ordinary

Spam and known malware are the easy part. Standard filtering handles those well. Some of the most damaging attacks, spear phishing, business email compromise, domain impersonation, and account takeover, are built specifically to look like a normal message from someone your team already trusts.

These are targeted, low-volume, and quiet. There is often no obvious red flag, which is exactly why they get through gateway filtering that is tuned to catch bulk threats.

A quick gut check:

  • Would you know if someone was sending fraudulent email that appeared to come from your own domain
  • If an employee's mailbox were compromised today, would anything catch it before it was used to attack your other contacts
  • If a malicious email reached ten inboxes this morning, could you find and remove every copy without checking each one by hand

If any of those feel uncertain, that uncertainty is the gap this service closes.

No single layer catches everything

A gateway filter is very good at evaluating the message itself: known malware signatures, blacklisted senders, obvious spam patterns. More sophisticated attacks call for another layer, one that can also consider who is communicating, what is normal for that person, and whether the request fits their usual behavior.

That is why this service combines gateway defense with behavioral detection after delivery, so protection does not stop the moment a message is delivered. If something still gets through, automated response and backup limit how much damage it can do.

What the service includes

The service is built around four stages: prevent what can be stopped at the gate, detect what makes it through, respond quickly when something reaches an inbox, and recover data when prevention alone is not enough.

Prevent

Email Gateway Protection

Filters spam, known malware, and email-borne viruses before they reach an inbox, with no hardware or software required on your end.

Zero-Day Attachment Sandboxing

Unknown attachments are detonated in an isolated cloud environment to observe their behavior before they ever reach a user, catching threats that do not match a known signature.

Malicious Link and Typosquat Protection

Suspicious and lookalike URLs are checked and blocked at the moment they are clicked, including domains built to imitate a trusted site.

Outbound Filtering and Encryption

Outbound mail is screened for botnet activity and sensitive data, with automated encryption available to protect anything leaving your organization.

Detect

Behavioral Threat Detection

Analyzes communication patterns to establish what normal email activity looks like for each user, then flags messages that fall outside it, catching attacks built to slip past standard filtering.

Domain Fraud Monitoring

Runs as a separate layer that monitors how your domain is being used across the internet, helping identify unauthorized senders and attempts to impersonate your company.

Account Takeover Detection

Watches for anomalous mailbox behavior that signals a compromised account, and moves to contain it before it can be used to launch attacks internally or against your contacts.

One-Click Employee Reporting

An Outlook add-in lets employees flag a suspicious email for review the moment they see it, without leaving their inbox.

Respond

Automated Incident Response

Once a threat is confirmed, every copy of it is located and removed from every mailbox it reached, including messages that arrive after the initial response.

Affected-User Notification

Anyone who received or interacted with a malicious email is automatically notified, along with the steps needed to secure their account.

Xentric Review and Escalation

Incidents that call for judgment, not just automation, are reviewed by our team, who decide what action is needed and follow up directly.

Recover and preserve

Preventing a malicious email is one problem. Recovering from deleted, encrypted, or corrupted Microsoft 365 data is another. The service also includes independent backup and archiving as a recovery path for when prevention alone is not enough.

Cloud-to-Cloud Backup for Microsoft 365

Gives you an independent copy of Exchange Online, SharePoint, OneDrive, and Teams data, so deleted or corrupted information can be recovered without depending entirely on Microsoft’s native retention.

Compliance-Ready Archiving

Keeps a searchable, retained copy of email for e-discovery, legal hold, and audit requests, with retention policies that stay consistent even after an employee leaves.

Detection that learns how your business communicates

Most email attacks that succeed today are not sloppy. They are researched, personalized, and written to sound exactly like a message your team would expect.

Rather than relying only on known threat signatures, the detection layer analyzes communication patterns to establish what normal email activity looks like for each user. When a message or interaction falls outside those patterns, such as an unusual sender, request, or account behavior, it can be flagged for review in real time, without waiting for someone to notice something felt off.

Domain fraud monitoring works differently. It runs as a separate layer that watches how your company's domain is being used across the internet, helping catch spoofing and impersonation attempts before they damage a relationship with a client or vendor.

Protection that runs in the background

The service is cloud-based, so there is no hardware or software for your employees to install. Gateway protection works transparently in your existing mail flow, while the detection layer connects directly to Microsoft 365 to monitor messages after delivery.

Your team keeps using Outlook and the rest of Microsoft 365 exactly as they do now. The security happens around them, without giving employees another system to manage or slowing down day-to-day email.

When action is needed, it happens automatically. When a decision calls for judgment, our team reviews it. Either way, it does not fall on your staff to manage.

Employees working securely on Microsoft 365

Can someone easily spoof your email domain?

SPF, DKIM, and DMARC help prevent attackers from sending email that directly impersonates your domain. Missing or misconfigured records can make that kind of spoofing much easier. They are an important part of email security, but they do not stop lookalike domains, compromised accounts, or other forms of impersonation. Check your domain below to see whether this foundational layer is configured correctly.

DKIM selectors are chosen by your mail provider, so we check common ones automatically. A miss there doesn't necessarily mean DKIM is missing.

This checks the domain-authentication layer of your email security. It does not evaluate mailbox protection, account compromise, lookalike domains, phishing detection, or incident response.

Backup, archiving, and staying ready for the questions that come up

Preventing a malicious email is one problem. Recovering from deleted, encrypted, or corrupted Microsoft 365 data is another, and it does not require an attack to happen.

Cloud-to-cloud backup gives you an independent copy of Exchange Online, SharePoint, OneDrive, and Teams data, so deleted or corrupted information can be recovered without depending entirely on Microsoft's native retention. Email archiving keeps a searchable, retained copy of your mail for e-discovery, legal hold, and audit requests, with retention policies that stay consistent even after an employee leaves.

Cyber insurance applications and renewals increasingly ask businesses about email security controls, backup, multi-factor authentication, and security awareness training. Having those controls in place, and documented, makes those questions much easier to answer.

A protection platform is not the same thing as a managed service

Advanced email protection is not something you buy once and forget. Policies need to stay tuned to how your business actually operates. Alerts need to be reviewed, false positives understood, and real threats need someone to respond. As your business changes, the protection needs to change with it.

Email security is also one layer of XenSecure. It works best coordinated with the rest of your protections, including identity protection, multi-factor authentication, endpoint security, and security awareness training.

That coordination is where Xentric comes in. As part of XenSecure, we handle setup, tune detection to your business, review and respond when something is flagged, and keep this service working alongside the rest of your security, instead of sitting as another disconnected tool.

Find out where your email security stands

Review your email security

Trusted by Los Angeles businesses since 2014

Xentric Solutions has been awarded “Top 19 Managed Provider” in Los Angeles and “Pioneer 250” in North America.

Expertise Top 19 Los AngelesCRN MSP 500 Pioneer 250Serving Los Angeles Since 2014
★★★★★
“One million percent recommend Xentric Solutions! They know their stuff, work hard to provide the best customer service possible, and make themselves available when you need them most.”
Karla Waymire
Karla WaymireWaymire Law Group, APC
★★★★★
“Xentric's knowledge in tech and business has been an integral part of my company's growth.”
Trent Tribe
Trent TribeGrace Marketing Co.
★★★★★
“Xentric Solutions is always there when I need them. Amazing customer service, easy to get a hold of, extremely knowledgeable and always meet our needs.”
Irene Herrera-Yakhi
Irene Herrera-YakhiKML

Frequently Asked Questions about email security

If you are evaluating email security, a few practical questions usually come up around scope, fit, and how the service works day to day. Here are some of the most common ones.

Built-in filtering does a good job with known spam and malware. It can still miss a message that looks legitimate on the surface, such as a spoofed login page or an email impersonating your CFO. This service adds a second layer that watches for anomalies inside the mailbox itself, not just at the front gate.
This service is built specifically for Microsoft 365, connecting directly through Microsoft’s APIs for inbox-level detection, response, and backup. If your business runs Google Workspace, talk to us about the right email security approach for your environment.
Spam filtering is one layer among several here. This service also includes behavioral threat detection that learns how your team normally communicates, domain monitoring to catch spoofing of your own company name, automated post-delivery response if a threat gets through, and backup and archiving for your Microsoft 365 data. Spam filtering alone does not cover any of that.
It does not have to stay there. This service can search all delivered mail by sender or subject, identify every employee who received it, remove it automatically from every affected mailbox, and notify anyone who already interacted with it, all without waiting on a manual investigation.
No. Gateway protection works transparently in your existing mail flow, and the additional detection layer connects to Microsoft 365 without changing how mail is routed. Your team keeps using Outlook, Teams, and the rest of Microsoft 365 exactly as they do now.
Yes. Technical protection and employee training cover different gaps. This service is built to catch what gets through, but a well-crafted attack can still land in front of someone. Pairing it with security awareness training closes the loop from both directions. See our Security Awareness Training page for more.
Yes. Cloud-to-cloud backup and email archiving support the retention, e-discovery, and audit requirements that insurers, auditors, and regulators increasingly expect, with records kept automatically rather than assembled by hand when a request comes in.
The underlying technology runs continuously in the background, but it is not something you can point at a subscription and walk away from. We handle setup, tune detection policies to your business, review flagged incidents, respond when something reaches a mailbox, and keep the whole thing coordinated with the rest of your security stack.

Start with a conversation

You do not need to overhaul your existing email setup to close this gap. If you want a clearer picture of where your current protection stands and where a layered service would help most, we can walk through it together.

"Super personalized experience. Communication was quick, easy, and to the point. As soon as I told Xentric my needs, they sent me the best options, and made sure that I was set up and ready to go ASAP."
Michelle Nabati
Michelle NabatiNabati Law
Loading scheduler…