XenSecure | Security Awareness Training
Security Awareness Training for Los Angeles Businesses
Most breaches do not start with a sophisticated hack. They start with an ordinary-looking email, login page, text message, or phone call that convinces someone to trust the wrong thing.
Security awareness training gives your team the practice to recognize those moments and make the safer decision.
Security awareness training is Xentric's program for turning employees into an active part of your defense, not a gap in it. It combines a cinematic annual training course, short weekly refreshers, live phishing simulations, and a handful of supporting tools into one ongoing program instead of a once-a-year checkbox.
The goal is not to make your team afraid of every email. It is to make them fast and confident at spotting the ones that matter, so the mistakes that lead to breaches happen less often.
the problem
Modern attacks are designed to look ordinary
Technical protections cannot make every decision for an employee. A firewall does not know whether a login page is real. Email filtering does not catch every message built to look like it came from someone your team already trusts.
That is where a well-crafted phishing email, a spoofed login page, or a convincing phone call gets through. It does not take a sophisticated attack. It takes one moment where something ordinary-looking is trusted a little too quickly.
A quick gut check:
- Could your newest employee tell a real Microsoft login page from a fake one
- Does your team know what to do with a suspicious email, or just hope it is nothing
- If someone clicked the wrong link tomorrow, would you find out from your systems or from the damage
If any of those feel uncertain, that uncertainty is the gap this program closes.
why it works
Practice changes how people respond
Knowing what a phishing email looks like in a training video is one thing. Recognizing one when you are busy, expecting an invoice, and the message looks like it came from someone you know is different.
That is why the program does not stop with an annual course. Short weekly training keeps the warning signs familiar, while simulated phishing gives employees practice making the decision when it actually feels real.
what's included
What the program includes
The training itself is built around two things: reinforcement and practice.
Train and reinforce
Annual Cybersecurity Training
A cinematic-quality, 20 to 30 minute course released at the start of every year, covering the tactics attackers are using right now.
Weekly Micro-Trainings
Two to three minute videos and short quizzes delivered weekly, keeping the annual course from fading out of memory by spring.
Monthly Cybersecurity Newsletter
A short, plain-language digest of current threats and best practices, keeping security visible between formal training sessions.
Microsoft 365 and Google Workspace Security Training
Platform-specific training on securing the everyday tools your team already relies on for email, files, and collaboration.
AI Awareness Training
Covers both sides of AI: using tools like generative AI and chatbots productively, and the new risks those same tools introduce when used carelessly.
Practice and measure
Simulated Phishing Campaigns
A library of more than 100 phishing simulations at varying difficulty levels, including credential-harvesting tests, with automated reporting on who is clicking and who needs more attention.
Phishing Reporting Plug-In for Outlook
Lets employees analyze a suspicious email on the spot, flagging malicious links, attachments, and impersonation attempts, then report it to IT in one click.
Employee Secure Score
Tracks each employee’s training and security activity, giving managers visibility into participation without chasing down reports by hand.
More than training
The program also includes several supporting security tools that help identify risks, document expectations, and reinforce what employees are learning.
Dark Web Monitoring
Continuously scans for exposed company data, including passwords and personal information, and alerts you when something surfaces.
Security Risk Assessment
A guided evaluation of your current security posture, with a scoring system and a running work plan so improvements are tracked over the year.
Security Policy Templates
A library of security policy templates, plus audit logs and acknowledgment tracking, so employees know what is expected of them.
AI Acceptable Use Policy
A ready-to-adopt policy template that sets clear rules for how AI tools can be used across the business.
Also included: Microsoft 365 productivity training and short weekly productivity tips to help your team get more out of the tools they already use.
the differentiator
Making security a habit, not a chore
Most training programs live and die by whether people actually finish them. The Employee Secure Score is built to solve that.
Employees earn points as they complete training and security activities, giving them an easy way to see their progress. Managers get visibility into participation and can quickly see where someone may need additional training or follow-up. They do not have to manually assemble completion reports or figure out who is falling behind.
For teams that want it, leaderboard-style scoring can also add a little friendly competition.
It sounds like a small feature. In practice, it is the difference between training people tolerate and training people actually keep up with, which is the only kind that moves the needle on real-world behavior.
built for busy teams
Built for how your team works
Security training becomes easy to ignore when it asks too much of your employees.
Every piece of this program is built around that constraint. Weekly trainings run two to three minutes. The annual course runs 20 to 30. Everything is available through a Teams app that works from desktop or mobile, so training happens inside a tool your team already has open, not a separate portal they have to remember to log into. Reminders are automated, so nobody on your side has to chase completions by hand.
The point is not to make security training feel like more work. It is to make it small enough that it actually gets done.
compliance
Compliance and documentation
Security awareness training is not just good practice. For many businesses, it is a requirement.
Cyber insurance applications and renewals increasingly ask businesses to document security awareness training. Healthcare organizations can also add HIPAA, Fraud, Waste & Abuse, and OSHA training where those requirements apply. Other industries face their own state and federal expectations around data handling and employee awareness.
Completion records, policy acknowledgments, and audit history are tracked automatically, so when an insurer, client, auditor, or compliance review asks what training has been completed, you have an answer.
why xentric
A training platform is not the same thing as a training program
You can buy security awareness software on your own. The harder part is making sure people are enrolled, new employees get added, training gets completed, phishing results get reviewed, follow-up happens, and the program stays current. Left to run on its own, it can quietly become another neglected platform.
Training is also one layer in a broader security plan. It reduces the odds that a person becomes the way in, but it does not replace the technical protections around your email, devices, and accounts.
That is where Xentric comes in. As part of XenSecure, we handle the setup, the ongoing management, and the follow-up. We also coordinate this training with the rest of your security, so it is not another disconnected tool your business has to manage.
Make security awareness something your team keeps up with
client experiences
Trusted by Los Angeles businesses since 2014
Xentric Solutions has been awarded “Top 20 Managed Provider” in Los Angeles and “Pioneer 250” in North America.
“One million percent recommend Xentric Solutions! They know their stuff, work hard to provide the best customer service possible, and make themselves available when you need them most.”
“Xentric's knowledge in tech and business has been an integral part of my company's growth.”
“Xentric Solutions is always there when I need them. Amazing customer service, easy to get a hold of, extremely knowledgeable and always meet our needs.”
faq
Frequently Asked Questions about security awareness training
If you are evaluating security awareness training, a few practical questions usually come up around scope, fit, and how the program runs day to day. Here are some of the most common ones.
Start with a conversation
You do not need to overhaul how your team works to close this gap. If you want a clearer picture of how prepared your employees actually are and where a structured training program would help most, we can walk through it together.
"Super personalized experience. Communication was quick, easy, and to the point. As soon as I told Xentric my needs, they sent me the best options, and made sure that I was set up and ready to go ASAP."
